Insurance

Trafalgar Financial Services (“TFS”) is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa. TFS acts as a broker for an insured property book value of approximately R150 billion and is registered with the Financial Sector Conduct Authority (License number: 1441) and the National Credit Regulator (NCRCP: 2678). TFS also offers a “niche” excess waiver product for sectional title schemes underwritten by Hollard. Our longstanding relationships with respected insurers and underwriters, customised systems and infrastructure, allow us to offer tailored products, at highly competitive rates, supported by world-class customer service. Contact Us

shareblock
Sectional Title, HOA & Shareblock Insurance

Specialised sectional title cover including free market leading trustee indemnity cover

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trafex
Trafex

Safeguard against unexpected and unpleasant insurance excesses

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claim
Claims

Lodge claim details online for fast and efficient insurance claim support

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faq
Frequently Asked Questions

All the answers to commonly asked questions and concerns

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contact
Contact Details & Quotations

Contact us direct or complete your contactdetails for a broker to be in touch with you

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Community Scheme Insurance

Community scheme insurance is essential for protecting properties managed under collective ownership, such as sectional title schemes, homeowners' associations (HOAs), retirement villages, golf estates and shareblocks. This specialized insurance covers multiple aspects, including property damage, public liability, fidelity guarantee, directors and officers (D&O) liability, and machinery breakdown. The insurance ensures financial protection against various risks, compliance with legal requirements, and the financial stability of the community scheme. Trafalgar offers tailored community scheme insurance solutions to meet the unique needs of each property, whether it’s a small sectional title or a large retirement village. With a focus on customized cover, competitive premiums, and expert claims management, Trafalgar ensures comprehensive protection for all community schemes. Additional value-added services, such as risk assessments and property replacement valuations, further enhance the management and safety of community properties. Trafalgar is dedicated to being a trusted partner in safeguarding your community scheme’s future and risk management.

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HOA Insurance

HOA insurance is crucial for protecting homeowners’ associations (HOAs) from risks like property damage, liability claims, and legal disputes. It covers shared spaces such as clubhouses and pools and includes components like property insurance, general liability, directors and officers (D&O) insurance, and fidelity insurance. Trafalgar provides tailored HOA insurance solutions, ensuring comprehensive coverage and risk mitigation. We offer customized insurance cover, competitive premiums, expert claims management, and risk advisory services to meet the specific needs of each community. With Trafalgar, HOAs can protect their assets, safeguard board members, and maintain a high quality of life for residents.

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Sectional Title Insurance

Sectional title insurance is an essential component in the management of sectional title schemes, which are becoming increasingly popular as a property ownership model across South Africa. The purpose of this type of insurance is to protect the interests of both individual owners and the collective body corporate. Under South African law, specifically the Sectional Titles Schemes Management Act, 2011, there are stringent requirements for insurance coverage to ensure that properties are adequately protected against various risks. Trafalgar Financial Services (TFS) is a prominent insurance broker provider in this space, offering specialized insurance solutions tailored to meet both legislative requirements and the unique needs of individual bodies corporate.

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Shareblock Insurance

Shareblock insurance is essential for protecting properties owned under a shareblock scheme, where shareholders own shares in a company that owns the property. This specialized insurance covers property damage, public liability, directors and officers (D&O) risks, and fidelity insurance against fraud. At Trafalgar, we offer tailored shareblock insurance solutions, including competitive premiums and comprehensive cover options. Our services include customized insurance policies, expert claims management, and risk advisory services to meet the unique needs of each shareblock property. With our expertise, we ensure the financial protection and legal compliance of your shareblock investment. Contact us to secure your property’s future.

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Trafex

Insurance excesses and policy limits are both well-established norms in the insurance industry; excesses specifically, are often the first things adjusted (upwards) by insurers to address increasing loss ratios and, given owners are typically liable for excesses [PMR 29(4)], do you have the means to settle both the excess and potential shortfall unannounced and without warning?

Trafalgar Financial Service’s TRAFEX Policy, being the only one of its kind in the industry, offers peace of mind and will settle all excess(s) * and shortfall(s) * arising from related insurance claims whenever and whatever the circumstances.

CLAIMS

All claims must be reported either (preferably) directly to Trafalgar Financial Services electronically to claims@trafalgar.co.za or telephonically on 0861 66 44 44, or alternatively to your portfolio manager direct. Trafalgar Financial Services, in an effort to compress turnaround times and make the claim process easier for our valued clients, does not require hardcopy claim forms signed, rather utilizing voice recording technology, in agreement with our insurer partners, who understand the importance of making this process simpler and faster.

GENERAL CLAIMS PROCEDURES
  • Always take all necessary and reasonable action to prevent, or minimize the loss;
  • Notify Trafalgar Financial Services of the loss as soon as reasonably possible thereafter (see claims above);
  • Retain any damaged property (salvage) for the relevant insurer;
  • Always report any incident involving criminal activity to their local SAPS and obtain a Case Reference Number;
  • Never admit to their potential liability and refer any correspondence in this regard directly to Trafalgar Financial Services;
  • Record the details of any Third Party potentially involved in the loss;
  • Image and the cause thereof;

* In most instances insurers apply cumulative excesses; subject to Trafex policy limits.

The above is not intended to be definitive; please read your insurance policy for more specific instructions relating to the claims procedure or contact Trafalgar Financial Services directly to arrange for one of our qualified and specialist brokers to assist you further.

CONTACT US

Trafalgar Financial Services (TFS) after hours number for claims (this number is specifically for clients insured through TFS).

AFTER HOURS CLAIMS NO. FOR EXTREME EMERGENCIES: 072 972 0812

Please complete the form below to contact us

Registration certificates for Trafalgar Financial Services (Pty) Ltd

Registration Certificates For Trafalgar Property Management (Pty) Ltd